Refund policy

Return & Refund Policy

Thank you for shopping with Agrawal Cookware. We take pride in the quality of our products. If you are not entirely satisfied with your purchase, weā€™re here to help.

1. Return Window (7 Days)

You have 7 days from the date of delivery to request a return. After this 7-day period has passed, our system will automatically disable the return request option, and no returns or exchanges will be accepted.

2. Eligibility for Returns

To be eligible for a return, your item must meet the following criteria:

  • The item must be unused and in the same condition that you received it.

  • It must be in the original packaging.

  • You must have the receipt or proof of purchase.

3. Non-Returnable Items

The following items cannot be returned:

  • Items showing signs of use, scratches, or heat damage.

  • Items missing original parts or packaging.

  • Sale items (if applicable).

4. How to Start a Return

  1. Log into your Customer Account on our website.

  2. Select the order you wish to return.

  3. If your order is within the 7-day window, click the Request Return button.

  4. Once your request is approved, we will provide instructions on where to send your package

5. Refunds

Once we receive and inspect your item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-7 business days.